Shipping policy

Last Updated: August 5, 2026

Thank you for shopping with BESPROKDOG. We are committed to delivering your order quickly and securely. Please review our Shipping Policy below.

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Order Processing

• Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
• Once your order has been processed, you will receive a shipping confirmation email with tracking information, where available.

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Shipping Time

We currently ship within the United States.

Estimated Delivery Time: 3–5 Business Days

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

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Shipping Rates

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

Any available free shipping promotions will be clearly displayed on our website.

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Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number (when available), allowing you to monitor your shipment.

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Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

BESPROKDOG is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

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Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

Include:

• Your order number
• A brief description of the issue
• Photos of the package or product (if applicable)

We will work with the shipping carrier to help resolve the issue.

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Delayed Deliveries

While we strive to meet our estimated delivery times, unexpected delays may occasionally occur.

We appreciate your patience and will assist you if your shipment experiences an unusual delay.

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